Customer's User Guide
How to earn and redeem loyalty points, when a shop adds a USDT/USDC payment method
Getting started
Your dashboard lets you search businesses, scan QR codes, view your rewards history, create referral links and send them to your friends. A shop can add a USDT/USDC payment method in addition to its other payment methods. You then pay that way from the Rewards Hub.
Visit participating businesses
Visit the shop, then scan its QR code. Two ways to scan — both open the same Rewards Hub for that business:
Phone camera
Point at the QR poster on the wall — opens the rewards page in your browser
Customer Dashboard → Scan QR Code
In-app camera, or type the code manually if the camera fails
Store QR code
Printed poster at the business — encodes that shop's reward link
Rewards Hub
Shows only what this business offers — your balance, tiers, prize game rules, and Pay with Stablecoin when the shop adds USDT/USDC
Choose an action
Collect Points
Enter bill amount → staff approve
Redeem Points
Pick a tier → staff approve
Play Prize Game
If enabled at this shop
Pay with Stablecoin
If this shop adds a USDT/USDC payment method to your business in addition to its other payment methods
You can also search businesses from your dashboard to learn what they offer, but collect, redeem, play, and stablecoin payment still require the store QR (or staff entering your phone/email for collects only).
Collect points by scanning QR
From the Rewards Hub, choose Collect Points. After you submit, call staff and show them your smartphone screen with the Claim # so they can approve it.
Scan the store QR → Collect Points
Enter the paid bill amount and submit, then call staff and show them your smartphone screen with Claim #
Staff approve the Claim # — your balance is credited
Later you can view your balance in Menu/My Dashboard/My Payments/Rewards.
Collect points by giving your phone# or email to staff
You can ALSO collect points just by writing your phone# or email on the paid bill/receipt and telling the staff about it (optionally, you can take a photo of your receipt).
Write your phone# or email on the paid bill/receipt and tell the staff about it
Staff approves it
Points are credited to your phone# or email (your account)
Later you can view your balance in Menu/My Dashboard/My Payments/Rewards.
Redeem loyalty points
Redemption is customer-initiated only. Staff cannot redeem points by phone or email. When your approved balance is high enough, open Redeem Points on the Rewards Hub, pick a reward tier, and submit. Then call staff and show them your Claim #.
Scan the store QR
Rewards Hub → Redeem Points → pick a tier and submit, then call staff and show them your smartphone screen with Claim #
Redemption appears in the staff Pending claims section — they approve it on Manage Customers
Your balance is debited and you receive the reward from staff
Pay with a stablecoin
If the business adds a USDT/USDC payment method in addition to its other payment methods, the Rewards Hub shows Pay with Stablecoin. Choose one of the coin and network combinations they set up, enter the amount, and pay from a wallet app for that network. Ethereum, BNB Smart Chain, and Polygon use a wallet such as MetaMask or Trust Wallet. Solana uses a wallet such as Phantom. Tron uses a wallet such as TronLink. On a phone the app opens. On a computer, scan the code with the wallet app. The app sends that stablecoin to the business receiving address. You then get a Claim # to show staff. It stays pending until the staff approves the transfer and staff approve it, and it also appears on My Payments/Rewards.
Scan the store QR → Pay with Stablecoin
Choose USDT/USDC and the network, then approve the transfer in your wallet app
Show staff the Claim #. It stays under Pending until the network confirms it, then staff approve it
After staff approve it, the claim moves to History and shows on My Payments/Rewards
Playing prize games
If the business runs a prize game, open it from the Rewards Hub (scan the store QR). You see a grid of closed boxes. The business places a limited number of prizes on random boxes; the rest are empty (and sometimes contain an ad). You open boxes one at a time, up to the limit shown — finding a prize is luck of the draw.
Some businesses set a minimum purchase before you can play; many do not. When a minimum applies, the Rewards Hub or game screen will say so.
Scan the QR and play the prize game — if you win, you get a Claim #; show it to staff
Prize claim appears in the staff Pending claims section with Claim # — they approve it on Manage Customers
Staff give you the prize
After a win or loss, you may need to wait for a cooldown period before playing again.
History
Open View my payments/rewards page from your dashboard to see previous transactions — collects, redemptions, prize wins, stablecoin payments, and bonuses. You can download the history as CSV or JSON for verification and accounting.
Referral links
Switching roles
One account can hold more than one role. For example, a business owner can switch to Customer and earn points or play prize games while shopping at other shops on the platform.
Open the menu (top-right corner)
Tap Switch role
Choose Customer, Business owner, or Employee
Only roles your account is eligible for are shown
Dashboard updates to that role
To keep rewards fair, owners and employees cannot collect points, redeem, or play prize games at a business they own or work for. You can still enjoy loyalty programs at every other participating shop.
Tips
- Use one verified phone and email so staff-awarded points always land on your account.
- Notify staff after you submit a collect, redeem, or stablecoin payment so approval is not delayed.
- Pay with Stablecoin appears on the Rewards Hub after you scan the store QR, when that shop adds a USDT/USDC payment method to your business in addition to its other payment methods.
- Search Businesses Nearby to explore shops; reward actions still need the store QR (or staff entry).
How bill amounts become points
The amount on your paid bill converts to loyalty points 1 to 1. For example, a 10 USD purchase earns 10 points in that currency.
In dual-currency countries such as Cambodia, where bills can be paid in USD or KHR, points can be collected in either currency for convenience.
Trust and transparency
You can download your loyalty, prize-game, and stablecoin payment transactions for your own records, verification, and accounting. Open View my payments/rewards page from your dashboard — that is your history of past claims — choose a time period (or a custom date range), then download CSV or JSON.